FAQ

What are the portfolio submission guidelines for applying to CAH?

Please submit your resume and portfolio by way of a website or FTP link to mailto:jobs@conceptarthouse.com. For email submissions, the total file size should not be larger than 1mb. Portfolio content should be consistent with the genre of work depicted on this website. Additional employment information can be found on our jobs page.

Where are your offices located?

We currently have two locations. Our production studio is located in Shanghai, China and our corporate HQ operates out of Berkeley, California.

What is the average turn around time for work?

Our deliveries are based on a number of factors: availability of bandwidth, complexity of the subject matter, and the clarity of art direction. Typically, simple illustrations can be delivered within two weeks from receipt of the art order.

Rush rates are available for emergency art needs that were "due yesterday."

Would you do a test before work is commenced?

We will take most paid tests at our standard rates. Unpaid tests will be determined on a case-by-case basis. Generally, we will consider an unpaid test if (1) we do not already have a similar art sample in our portfolio and (2) we retain permission to include the final unpaid test art in the company portfolio.

How do you charge for your services?

We typically charge by man-days or man-months depending on project size.

For illustration work, we charge per piece, depending on complexity, size, deadline, and project scope.

For specific price quotes, please contact us with a formal bid request.

What are your rates?

Each job is different depending on the terms of the project. Deadline, complexity of the project, and the amount of work involved are all determining factors for rate and cost. Bulk rates are available for large projects.

What is the process of a bid?

1. Send us a formal work inquiry via email. The work inquiry should describe to us the detailed needs of your project along with deadlines, design documents, art samples, detailed asset descriptions, and visual references (if any).

2. We will reply within 24 hours with a detailed, itemized breakdown on a bid estimate sheet vial email. For all bid inquiries, questions, and additional company information, please email us at: info@conceptarthouse.com